Fascia Screws Stainless #9 x 1-7/8" for TruEcono/TruNorth Composite Boards

Shipment processing time

All orders are processed within 2 business days. Accessories can be shipped across North America, TruNorth/Clubhouse deck boards can be shipped in Michigan, Ohio, Illinois, Indiana, Wisconsin and Pennsylvania USA, and Lanai deck boards anywhere in North America. Should you require shipment of deck boards outside of these regions, please email us at support@compositedeckdirect.com for a custom quote.

Shipments or deliveries will not occur on weekends or holidays. If you require a shipment on a weekend, please contact us to see if we can make an exception. If there are any delays in shipment, we will notify you.  We aim to deliver the goods to your location within 7 business days of receipt of the order under normal circumstances, although this is subject to product availability and other factors that could be beyond our control. We are also not liable for any shipping delays. We will also aim to deliver the goods on the requested date, but this is not guaranteed. All deliveries are curbside/driveway. 

Shipping rates and delivery estimates for decking boards

Shipping charges (in USD) will depend on pre-tax order size and location. Shipping is FREE on orders over $15,000 (pre-tax), and less than that, the subsidized deck board shipping charges are as follows:

USA

Flat Rate for OH, MI, PA: $199

For IN, IL, KY and WI :

$0-$4999 order size, shipping is $699

$5,000-$9,999 order size, shipping is $599.

$10,000-$14,999 order size, shipping is $499.

All other states, please contact us for custom shipping quotes.

Custom shipping fees may apply outside of the shipping zone - please contact us for quotes. We use standard carriers for shipping accessories and local flatbed carriers for deck board shipments. If you order both accessories and deck boards at the same time, they will arrive together on the flatbed truck. 

Shipment to P.O. boxes or APO/FPO addresses

No shipments to PO boxes or APO/FPO addresses.

Shipment confirmation and order tracking

You will receive a shipping confirmation number after your order.

Customs, duties, and taxes

CompositeDeckDirect.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If you received your order damaged or missing parts, please contact us directly within 24 hours of receipt to file a claim. Please save all packaging material and damaged goods before filing a claim. Please also take photos of damaged goods if possible.

International Shipping Policy

We do not ship anywhere outside of North America at this time. For more information, email support@compositedeckdirect.com.

TruEcono/TruNorth Deck Board Installation Information

SLIDE & GO® INSTALLATION INFORMATION FOR GROOVED BOARDS HERE

SOLID EDGE TRUNORTH DECKING INSTALLATION INSTRUCTIONS HERE.

Clubhouse Installation Information

CLUBHOUSE INSTALLATION INSTRUCTIONS CAN BE FOUND HERE.

CLUBHOUSE BISCUIT FASTENING SYSTEM INSTRUCTIONS CAN BE FOUND HERE.

MANUFACTURER INSTALLATION VIDEOS - Click here for Installation Videos

GENERAL PRODUCT INFORMATION VIEW HERE

LOOKING FOR A REPUTABLE DECK BUILDER? CONTACT US!

We stand by the quality of our products and offer one of the best warranties in the industry. To view the details of the manufacturer's 25 year warranty for TruEcono/TruNorth Decking products, click here. To view warranty details of the lifetime warranty on Clubhouse Decking products, click here. Please see Lanai warranty here

Our limited warranties both cover product replacement during the first year of ownership and are prorated thereafter from full value in year one to zero value upon the completion of the warranty based on years in service. For claims related to year two or thereafter, consumers will be required to pay the amortized portion of their warranty coverage prior to receiving replacement merchandise based on the original purchase price paid. To make a warranty claim, please contact TRUNORTHDECK ™ directly, in writing, at the address below or submit a claim online.

TRUNORTH COMPOSITES INC.
Warranty Technical Manager
55 Plant Farm Blvd., Brantford, ON
Canada, N3S 7W2


To make a claim you must have registered your warranty with TRUNORTHDECK ™ within 30 days of original purchase using the manufacturer's online registration.